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Touch and hold each bud for 10 seconds to completely reset them (this will power cycle them on and off again).

Once both buds have been powered OFF, reset them:.

Remove the INDY™ EVO from the charging case and Manually Power OFF:.

To ensure ease of re-pairing, please unpair or forget your INDY™ EVO in your paired Bluetooth device list.

There are times when you may unintentionally disconnect the buds and change their paired state, this can create pairing challenges and impact your ability to use either bud solo (Solo Mode). Issue: The biggest challenge with true wireless earbuds is ensuring your buds are properly connected to each other and your device. To identify your True Wireless product, the product name will be printed either inside the charging case on the underside of the lid or on the back body of the charging case. IDENTIFYING YOUR PRODUCTīefore you get started troubleshooting, let's make sure you are reading the correct support page.

To view the user guide included in the Indy™ Evo packaging, click here.